MIXit Sailing COVID-19 Updated Booking Terms
MIXit Sailing has been closely monitoring the situation and understands the uncertainty caused to our charter customers by the coronavirus pandemic but we must all remain optimistic that the current emergency will pass or be better understood in the near future.
PROTOCOL FOR ARRIVAL IN GREECE LATEST INFORMATION: https://travel.gov.gr/#/
The following is our updated charter bookings terms regarding Coronavirus-Covid19 related complications which are in line with others in this business:
FOR EXISTING 2020 BOOKINGS
In the case that a charter customer is unable to get to the base at the time of the charter due to travel restrictions when there is an official advisory not to travel to the area of the booked charter, flight cancellation or the border is closed to the country of origin of the customer and/or Greece, the following will apply:
• RESCHEDULE 2020: For already booked charters it is possible to change (postpone) your dates for a later period in the 2020 season, subject to yacht availability.
• RESCHEDULE 2021: It will be possible to cancel your charter booking and a credit note be issued to rebook the same yacht in the 2021 season, subject to yacht availability.
Please note that if the rescheduled charter booking for 2020 or 2021 is more expensive the price difference will be charged in your balance payment subject to specific agreements per booking.
• BALANCE PAYMENT: Balance payment for current bookings remain in place or are subject to specific agreements per booking. For rescheduled bookings (2020/21) the balance payment is as per our standard terms confirmed in your new booking confirmation.
• CANCELLATION: If the charterer chooses to cancel the booking then the standard cancellation terms will apply.
FOR NEW 2020 BOOKINGS – SPECIAL PRICING & TERMS
Looking ahead positively we hope to continue with our booking season in July, August, September and October with rescheduled and new bookings.
For any new booking enquiry, we will be offering special pricing per booking and specific agreements for deposit payment and balance payment. Probably 50% deposit on booking and balance payment 30 days prior to the charter start date but we remain flexible to specific agreements.
Please note if you make a new 2020 booking and your booking needs to be cancelled due to Covid-19 related complications then the FOR EXISTING 2020 BOOKINGS terms will apply and therefore the worst-case scenario is we reschedule your booking for 2021.
IMPORTANT NOTE: We are all finding our way through unprecedented complications right now and ask for your trust and understanding at this time. Please be assured of our very best endeavours in getting everything back on track in due course. We wish you and your loved ones to stay safe and well during these challenging times.
MIXit Sailing Holidays - Specialists in the Sporades Islands
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